Application Terms Of Service 

October 2018

Thank you for downloading or using our application. We are committed to providing the best possible service to you. Before you get started, you must read and agree to these Terms of Service.

If you have any questions about these Terms of Service or the application, need any assistance or want to talk to us, please contact us at or St John’s Court, Wiltell Road, Lichfield, Staffordshire, WS14 9DS.

If you book and pay for any services or buy products using the application, you will enter into a contract directly with our business partner, not with Gappt. Our application enables you to enter into these contracts and pay the business partner for your purchase. We are not responsible for providing the services or products you have ordered. You should read the business partner’s terms and conditions carefully, including any terms about payments and cancellations, before purchasing any goods or services.

1 Information about us

1.1. The application is operated by Gappt Limited a company registered in England and Wales with number 07854602 whose registered office is at St John’s Court, Wiltell Road, Lichfield, Staffordshire, WS14 9DS. “We” or “us” means Gappt Limited.

1.2. We are not responsible for delivery of the actual services that you may book or enquire about using our application or for any goods or services that you purchase using the application. The business from which you book an appointment, make an enquiry or buy goods or services from must provide these to you in accordance with their terms and conditions which you should read and accept at that time.

2 Acceptance of Terms of Service

2.1 By downloading or using the application, you accept and agree to be bound by these Terms of Service. You should keep a copy of these Terms of Service for your records.

2.2 We may modify these Terms of Service at any time. We will give you notice of changes by stating that these Terms of Service have been amended and showing the date of the change at the top of the page. You can review the most current version by clicking on the “Terms of Service” link located at the bottom of the website or application. The most current version will supersede all previous versions. By continuing to use the application after changes are made and notified to you, you agree to be bound by such changes.

2.3 You can stop using the application and terminate these Terms of Service at any time and without providing any notice to us.

3 Limitations on use

3.1 You must be at least 18 years old to download and use the application, or, if you are not at least 18, you may download and/or use the application only in conjunction with, and under the supervision of, your parent or guardian. If you do not qualify, please do not download the application.

4 Privacy

4.1 Any information that you submit or we collect when you are using the application is subject to the Privacy Policy, the terms of which are incorporated into these Terms of Service.

5 Intellectual property

5.1 We and/or our licensors are the owners of the application, which includes (but without limitation) any software, domains and content made available through it. The application is protected by UK and international copyright and other intellectual property laws.

5.2 The application is for your own personal and non-commercial use only, and we grant you a limited license for that purpose. Without limitation, this means that you may not (except as permitted by law) sell, export, license, modify, copy, reverse engineer, distribute or transmit the application without our prior express written permission.

5.3 All intellectual property rights in the application, and the content, graphics, logos, icons and service names within the application belong to us or are licensed to us. You do not get any rights to such intellectual property other than as expressly set out in these Terms of Service.

6 Electronic communications

6.1 You can choose to receive notifications in the application. You can stop or change your preferences for receiving notifications at any time using the functionality in the application.

6.2 We may also send you emails or texts promoting similar services subject to the terms of the Privacy Policy. You can opt out of receiving any such communications as set out in the Privacy Policy.

7 Your conduct

7.1 You agree not to upload, post, e-mail or otherwise send or transmit any material that contains viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the application.

7.2 You also agree not to:

(a) interfere with the servers or networks connected to the application or to violate any of the procedures, policies or regulations of networks connected to the application;

(b) impersonate any other person while using the application;

(c) conduct yourself in a vulgar, offensive, harassing or objectionable manner while using the application;

(d) use the application for any unlawful purpose;

(e) resell, sublicense or export the software associated with the application;

(f) create links to the application; or

(g) use or submit any material or content on the application which infringes the intellectual property rights of a third party.

7.3 We do not promote, recommend or condone use of the application during certain activities, such as driving, where there is a significant risk of accident. You agree not to use the application during such activities.

8 Our rights

8.1 You agree that we are free to use any comments, information or ideas contained in any communication you may send to us without compensation, acknowledgement or payment to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the application or other products or services.

8.2 We may change, modify, amend or remove some or all of the application at any time.

8.3 We may suspend or terminate your access to the application at any time and for any reason.

9 Charges

9.1 We currently provide the application to you free of charge. However, when you use the application, you may be subject to charges imposed by your wireless or other applicable carrier. Payment of such charges is solely your responsibility. The application may not be accessible in some foreign countries, this will depend on the application being supported by the foreign network. You should check with the local carrier whether you will be required to pay additional charges for such access. The ability to download or access the application may be restricted or impaired when on a roaming network abroad.

9.2 Where you order services or products on the application, you may have to pay a fee to our business partners who actually provide those services or products. You will enter into a contract directly with our business partners for those services or products. We provide the functionality for you to pay for those services or products but we are not responsible for any issues arising out of those payments.

10 Loyalty Programme Terms & Conditions

10.1 The Blow Dry Club Loyalty Programme (the “Loyalty Programme”) sponsored by Gappt Limited (“Gappt”)  is designed to help you get the most out of your membership to the The Blow Dry Club app.

10.2 Please read the following Loyalty Programme Terms and Conditions carefully. These Loyalty Programme Terms and Conditions are incorporated into the Application Terms of Service. Acceptance of the Application Terms of Service includes acceptance of these Loyalty Programme Terms and Conditions. These Loyalty Programme Terms and Conditions are a binding agreement between you and Gappt and will govern your participation in any and all Programme offers.

10.3 Participating in the Loyalty Programme entitles members (“Members”) to take advantage of certain Loyalty Programme rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by Gappt in its sole discretion. Gappt reserves the right to modify these Loyalty Programme Terms and Conditions at any time, without notice to you, so it is important to check the Loyalty Programme Terms and Conditions periodically. Participation in the Loyalty Programme or redemption of Rewards is considered acceptance of these Loyalty Programme Terms and Conditions and any modified terms included therein. Upon note, Gappt may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Loyalty Programme of any Programme reward at any time, including the availability of any Programme Reward.

10.4 This Loyalty Programme will continue until terminated, suspended, modified, or converted to another rewards Programme by Gappt.

10.5 To become a Member of the Loyalty Programme, you must be a registered Member of The Blow Dry Club. Register by downloading the app (links can found on and complete the registration process.

10.6 Once you become a Member, you can begin to collect loyalty points (“Points”) the following ways.

a) Booked appointments: For a limited time, earn double points for every £100 accumulated on booking appointments, you get £5 in credit towards future bookings with The Blow Dry Club.

b) Refer friends: Earn £3 in credit towards future bookings for friend referrals who book and attend an appointment. The friend also gets £2 credit towards their group blow dry booking.

10.7 Points will only be earned on attended appointments.

10.8  Gappt reserves the right to suspend, terminate, revalue or modify, without liability to Members, all or part of the Points’ value structure and offers and any merchandise or service. Gappt reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide by any such adjudication. You can check your Blow Dry Club points on your loyalty page in the app.

10.9 Your Points are automatically credited to the Loyalty area in your app and will automatically convert to Rewards in the form of Vouchers when the Points balance reaches 100 points. The Vouchers can only be redeemed using the booking area in the app and cannot be redeemed at the salon.

10.10 Vouchers can only be redeemed on appointments with value of £50 or more.

10.11 Vouchers have an expiry date that will be displayed on the booking screen where the voucher can be redeemed. Vouchers cannot be redeemed once they have expired.

10.12 Vouchers are not valid in conjunction with any other promotion or offer.

10.13  In the event of a refund issued, the Voucher(s) which were redeemed against the appointment will be reactivated in your Loyalty area automatically.

10.14 If you choose to redeem Vouchers against an appointment and you do not show up you will forfeit these Vouchers.

10.15 You cannot redeem Vouchers for more than the total amount of your booking.

10.16 Points and Vouchers are not redeemable for cash. Points are also not transferable and can not be gifted, shared or resold.

10.17 You can check your Blow Dry Club Loyalty Points balance in your Loyalty area in your app.

10.18 Gappt may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Loyalty Programme and / or any Reward at any time, including the availability of any Reward. Gappt may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Loyalty Programme for break of these Loyalty Programme Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Loyalty Programme Terms and Conditions. Gappt reserves the right at its sole discretion to prohibit any member from participating in any aspect of the Loyalty Programme if Gappt deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Loyalty Programme Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Programme or Site; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behaviour or activity; or (e) activity deemed in the sole discretion of Gappt to be generally inconsistent with the intended operation of the the Loyalty Programme. Any decision Gappt makes relating to termination or suspension of any Member’s participation in the Loyalty Programme shall be final and binding in all respects. Gappt shall be the sole determiner in cases of suspected abuse, fraud or breach of these Loyalty Programme Terms and Conditions or intent of these Loyalty Programme Terms and Conditions.

10.19 Except for wilful misconduct or gross negligence on the part of Gappt, by participating in the Loyalty Programme, Member release Gappt, it’s parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Release Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and / or death, arising out of or in any way connected to the Loyalty Programme or the use of any Points.

10.20 Members agree to indemnify, defend and hold Gappt and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member or any of these Loyalty Programme Terms and Conditions or any violation by Member of applicable law.

11 Our liability

11.1 We rely on our business partners to provide us with accurate information for you to access through the application. So whilst we ask them to make sure the information is accurate and up to date, we cannot guarantee that this will always be the case. We are not liable for any services or products (including their availability, delivery, performance or quality) provided by business partners which you may order using our application.

11.2 We follow industry standards and processes to make the application available to you all the time but sometimes it may be unavailable due to maintenance or to factors outside of our control such as the internet.

11.3 We use recognised methods and techniques to prevent against the introduction of viruses and malware that may harm the application or the device that you use to access the application, but we cannot guarantee that the application will be totally free from viruses and malware.

11.4 We do not guarantee that the application will be compatible with all hardware and software that you may use.

11.5 You may have other rights granted by law, and these Terms of Service do not affect these except if the two are inconsistent. If this is the case then these Terms of Service will override any other rights which you may have, unless this is not permitted by law.

11.6 Other than as set out above, we provides the application “as is” except for those warranties that must apply by law.

11.7 These Terms of Service do not exclude or limit our liability (if any) for:

(a) death or personal injury caused by our negligence;

(b) fraud;

(c) fraudulent misrepresentation; or

(d) any matter which it would be illegal for us to exclude or attempt to exclude our liability.

11.8 We are only liable to you for losses which you suffer as a direct result of our breach of these Terms of Service and which are reasonably foreseeable. We are not liable for any other losses or for business losses (including but not limited to loss of profits, contracts, goodwill or opportunity).

12 Third party websites

12.1 The application may contain links to third party web sites or programs that are not controlled by us. We are not responsible for the content, terms and conditions, offers or privacy policies of such sites and programs. Your dealings with third party sites are solely between you and the applicable third party and you should read their terms and conditions and policies before using them.

13 Disputes

13.1 You agree that these Terms of Service or any claim or dispute between you and us arising from or relating to these Terms of Service or the application shall be governed by the laws of England and Wales.

13.2 The English courts will have non-exclusive jurisdiction over any claim arising from, or relating to, the use of the application or these Terms of Service.

14 General

14.1 Our failure to enforce any provision of these Terms of Service does not mean we have waived our rights.

14.2 These Terms of Service set forth the entire understanding and agreement between you and us relating to use of the application.

15.3 Only you and us have any rights under the Terms of Service. No other person shall have any rights under the Terms of Service.

16.4 You may not transfer any of your rights under the Terms of Service to any other person.

17.5 We may transfer any of our rights under the Terms of Service to any person or ask any person to fulfil any aspect of it so long as the performance of the Terms of Service is not affected.

18.6 If you are a consumer then nothing in these Terms of Service will affect your statutory rights.